On Site Support

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Mechatronic’s relationship with our customers does not end the day you acquire our products. We are committed to the ongoing success of your organization and have developed a range of on-site support services to help you to optimize your products deployment, and ensure the ongoing smooth operations of your systems.

So, if you or your customer requires technical assistance, beyond a telephone line…then we can provide superior onsite technical support, on a short or long term basis.

Our professional engineers can promptly be at your site or customer’s site, to provide you with unparalleled knowledge, skills and expertise, and tackling all technical problems. While we serve all towns, priority is given to customers with signed Contracts.

On-Site Support Services Offerings:

  • Rapid Implementation of hardware & software.
  • Acceleration of deployment & adoption
  • Training
  • Patch Management
  • AD Creation
  • Troubleshooting of Hardware & Software Problems
  • Etc…

Having implemented many projects, and supported a variety of products and  brands, in numerous client environments, our consultants have the knowledge and the expertise to be there for you!

For more information on the offered services, please do call us.